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Global Crypto Portal & Wallet

Bitcoin.com

Strategic Retention & Revenue Growth
Senior Creative Lead · Apr 2019 — Dec 2023
Brand StrategyBear MarketRetention
The Bet

Directed 60+ global campaigns prioritizing funnel efficiency over broad awareness. Through user-centric analysis and activation loop optimization, we achieved 200% revenue growth and a 100% conversion lift in 14 months.

Outcome

200%+ revenue growth. 100% conversion lift in 14 months. 60+ global campaigns shipped.

Revenue Growth200%+
Conversion Lift100%
Campaigns Shipped60+
The Challenge

Grow revenue for a $100M+ annual revenue crypto-casino product during a brutal bear market while competitors slashed budgets and teams.

The Approach

Shifted focus from acquisition to retention. Built behavioral segmentation and lifecycle automation using Optimove, Customer.io, SendGrid, and OneSignal. Managed send-outs of 10,000 to 100,000 per campaign across 10 languages and 2 casino products.

Key Initiatives

Led 60+ global campaigns and collaborated on 100+ targeted campaigns. User-centric survey identified activation funnel pain points — changes drove 35%+ MoM participation and 50%+ MoM user monetization increases. Mentored design team and shipped 2 full websites. SEO pages achieving top-3 ranking by industry keyword.

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I take on a small number of founder-led growth and product engagements. If this is the kind of work you need, the fastest way to reach me is Telegram.