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Risk & Analytics

Bitcoin.com (CRM)

Blockchain-Enabled Risk Analytics
CRM Manager (Contract) · Late 2019
CRMBlockchain AnalysisRisk
The Bet

Leveraged on-chain analysis to audit CRM data, uncovering a sophisticated fraud ring that traditional metrics missed. This initiative prevented $100k+ in losses and established new, blockchain-native risk detection protocols.

Outcome

Identified fraud patterns in <3 months. $100K+ in losses prevented. New fraud detection processes implemented.

Losses Prevented$100K+
CTR on Reactivation66.7%
New ProcessesImplemented
The Challenge

Traditional CRM metrics were missing sophisticated fraud patterns costing the platform significant revenue. Needed blockchain-native risk detection for a crypto-casino environment.

The Approach

Investigated wallet addresses using blockchain analysis tools, correlating on-chain wallet activity with CRM behavioral data to identify anomalies that traditional metrics missed entirely.

Key Initiatives

Identified a complex fraud ring and prevented $100K+ in losses. Designed segment-targeted reactivation campaigns achieving 66.7% CTR for targeted groups and 28% CTR for broader campaigns. Established new blockchain-native risk detection protocols.

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